Concept prototype (proto-awesomeo) – not a live site · nothing you enter is sent anywhere
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01491 612820
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Your project · Step 1 of 4

How it works

How a Crown project runs, from your first look to installation by our own teams, and what happens after you order.

  1. 1 How it works
  2. 2 Planning
  3. 3 Prices & finance
  4. 4 Guarantee & aftercare
A gazebo interior laid for dinner

From ground survey to final installation, we manage every step

  1. Brochure and show-site visit

    Get inspired by our brochure, then visit one of our six show sites to talk to our design consultants. Show sites →

  2. Design consultation

    Plan size, finishes and options with a design consultant: at your home, at a show site or by video. Whether consultations are complimentary: TBC

  3. Will it fit?

    Send us a photo or measurements of your garden and we'll prepare a scaled drawing showing your building in place.

  4. Ground test survey

    A ground test site survey is required for garden rooms. It determines whether ground screws or a traditional concrete base suit your site. The survey is £280 incl. VAT.

  5. Planning

    Planning permission is not normally required, as most of our buildings are designed to fall within permitted development. Step 2: Planning →

  6. Foundations and utilities

    For garden rooms, groundworks, plumbing, electricity, water and waste can all be quoted for and taken care of, for a seamless project from start to finish.

  7. Made to order, delivered and installed

    Made to order in our UK workshops and installed by our own specialist teams. Delivery and installation are included within 100 miles of our Oxfordshire workshops; a surcharge applies beyond. Typically 1 to 2 days for small and medium gazebos; a medium standard garden room (5m × 3.5m) takes about 2–3 weeks. Lead times from order: TBC

After you order

What happens after you order

There is nothing to log in to. At each milestone we email you: what has just happened, what happens next, and who to call.

  1. 1
    Order confirmedEmail · timing TBC
  2. 2
    Site surveyEmail · timing TBC
  3. 3
    Base preparationEmail · timing TBC
  4. 4
    InstallationEmail · timing TBC
  5. 5
    Your photosEmail · timing TBC

Steps, wording and timings: TBC with Crown. Shown as an example of the emails, not a promise of dates. Questions at any point: 01491 612820.

Crown Pavilions
Example email
Step 3 of 5

Your base is being prepared

What happens next, and who to call: 01491 612820.

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